Our priority is the health and safety of everyone who enters the Orpheum Theatre. We have many procedures to ensure that we provide a safe environment for all our events by implementing added cleaning and sanitizing procedures recommended by national and local health officials; we have also instituted a number of operational guidelines in accordance with those health officials. Here are some of what you can expect.

  • All event attendees are encouraged to wear masks. The venue will continue to offer masks free of charge at designated venue entrances.
  • Non-vaccinated staff are required to wear a mask while working unless in their own office or in a meeting room where sufficient distancing is possible.
  • Seating restrictions have been lifted. Continue to keep a safe distance.
  • Increased sanitization of high-contact areas including doors, railings, and concession counters.
  • Hand sanitizer stations are placed throughout the venue at main entrances and high-volume areas to promote hand hygiene.
  • Plexiglass shields have been installed in areas where staff and fans interact including concession stands, search tables, and ticketing areas.
  • Social distancing recommendations will be instituted at the box office lobby, elevators and in all concession, merchandise and restroom lines. There will be signs and floor decals to assist with best practices.
  • Limiting transactions to credit or debit cards are recommended at the box office and concessions stand(s).
  • Concourse equipment will be minimized to allow additional space for social distancing.
  • We have increased ventilation and filtration through our systems to allow more outside airflow and remove inner contaminants
  • All Orpheum Theatre staff including third-party contractors working events will be temperature checked prior to starting their shift.

In accordance with the guidance and recommendations set forth by the CDC and local health officials, we respectfully request that the following guests not enter the facility:

  • Guests who are feeling sick or experiencing cold or flu-like symptoms (including fever, cough and shortness of breath);
  • Guests who have been diagnosed with, or believe to have contracted, COVID-19, unless you have had no fever for 72 hours (without the use of medicine) and 10 days have passed since symptoms first appeared;
  • Guests who have been in contact with an individual diagnosed with COVID-19 within the past 14 days; and
  • Guests who have traveled internationally in the past 14 days.

There is an inherent risk of exposure to COVID-19 in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and guests with underlying medical conditions are especially vulnerable. By entering the venue, guests voluntarily assume all risks related to exposure to COVID-19, and the venue disclaims any and all liability related thereto.